At VeoRide, we're bringing the next generation of mobility sharing to cities and universities globally through our dockless pedal bike, e-bike and e-scooter systems. We also offer fat-tire bikes, cargo bikes and ADA-compliant bikes – making us the only shared mobility provider with this breadth of options. We design and engineer our own vehicles, hardware and software systems to provide a greener, healthier mode of transportation to make the communities we serve more sustainable and livable. Our mission is to offer the best combination of multi-modal sharing technology and seamless customer service, so users can unlock joy in their day. We are looking for exceptionally talented individuals who are ready to take on exciting challenges and own solutions. We are headquartered in Chicago, IL, but we are hiring across the U.S. Join us!
Are you passionate about sustainable and accessible transportation solutions? Do you enjoy helping people? Are you tech-savvy? If so, you might be VeoRide’s next Customer Support Representative.
As VeoRide’s Customer Support Representative, you will have the opportunity to help assist customers use our fleet of dock-less vehicles throughout the United States. Above all, it is your responsibility to retain riders by curating quality customer interactions, ensuring a positive experience for each user. Your success will be measured by your ability to respond to telephone and email inquiries in a timely and empathetic manner, trouble-shooting and problem solving to resolve any hardware or software issues facing our customers.
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